Refund policy
Return & Refund Policy – DEKORANI
At DEKORANI, your satisfaction is our top priority.
Returns As all our products are handmade crochet bags crafted with care and time, we accept returns only in the following cases:
- The item arrived defective or damaged
- The item does not match the product description
Return Window Return requests must be submitted within 7 days of receiving your order.
Conditions
- Items must be unused and in their original condition
- Original tags and packaging must be intact
Refunds Once your return is approved, a refund will be issued within 5–7 business days to your original payment method.
Contact Us To initiate a return, please reach out via email or our website chat.